Recent content by relayopr1

When i do relay i dont care whether the caller says live rep, cust. svc, live person or what i get someone on the line, whoever did that was being a a^%hole! I would rather get a person on the line anyway than to type all those trees out, seriously. And when we are typing those trees out we are...

Just remember different relay companies have different rules, so its up to the person using relay whether or not they want to use ga or not if they use it then the person they are calling has to use it with our service, if u say dont explain relay we wont, but sometimes these companies dont want...

Go America Stellar Well, a lot of people are getting laid off and it will save them money and really they have cut out on the fraud and prank calls some of these scammers and kids decide to make, which is the reason for the firings/laid off or whatever so should be better but of course not good...

Sometimes people think u are trying to sell them relay service which duh of course not but people hang up because they say s it takes too long or sometimes we have people who will sit and not respond for like 10 mins and then they will say something

if u only want to know the store hours just say dont announce relay just ask for the store hours and then that is what the opr will do pls dont continue to ask questions or comment because then the opr has to explain relay and go through the whole notion and then the person will hang up eventually

Hang Ups Tell the opr do not explain relay and most services let u create a profile so in ur profile u can set it to do not explain relay, which is the most easiest so just call cust. service and they can set it up for u or log on. Sometimes even when u explain relay to some people and tell...