Recent content by Phonak FM

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    Adjustment to late onset deafness

    Hi Everyone, I am also late deafened. I started losing my hearing at the age of 4, lost it all by the time I was 40. I now have a Cochlear implant, hearing aid, and an FM system. I also am an Audiologist currently working for Phonak. I decided to start up a blog to discuss various...
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    Smartlink Problems

    When you have the Bluetooth enabled (ie in stand-by mode) the added drain is not very much. BUT! If you are using the Bluetooth a lot, then you will see the battery life go down much faster. But just having it in stand-by mode will not affect battery life too much.
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    Smartlink and FM Successware

    Take these steps: 1. Take the FM transmitter and receiver and do a listening check with it to make sure the FM parts are working properly. Eg attach to a MicroLink Checker or another hearing aid and audio shoe that is all properly set up. If it still sounds bad, then the problem is with the...
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    Smartlink Problems

    Hi Hask12. The loudness of the FM system can be adjusted in 2 ways. Either through your hearing aid program or through the FM software. I checked our website and found the folllowing information: "DPAI* = Yes * DPAI = Designated Programmable Audio Input. "DPAI: No" means that the...
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    FM system BROKEN!

    You are welcome.
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    FM system BROKEN!

    Hey kids, I have been busy and not been able to answer all your posts promptly enough. Sorry about that. Lisa, your SmartLink+ is likely not broken at all. It probably simply had a data collision. To get it working again, see page 48 of your User Guide. It says... "Restarting...
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    Dear Phonak: Things I Would Like To See...

    Ok, I am trying to find a way for JennyB to get my email. I do not want to post my email address on a forum for all to see. JennyB, you could ask your audiologist for my email...
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    Dear Phonak: Things I Would Like To See...

    By the way, Phonak has a contest going on right now. You can win a Sony HD Camcorder, some Flip mini camcorders, or some iPhone 3G's. All you have to do is make a video explaining or showing how you use your Phonak FM system and then upload it to YouTube. The details can be found in this...
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    Dear Phonak: Things I Would Like To See...

    Yes indeed, small world...does this forum allow for PM? You could fire away some questions that way. Or I could send you my work email in a PM as well...
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    Dear Phonak: Things I Would Like To See...

    Correct. the iCom works with Phonak hearing aids only, not with the CI.
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    Dear Phonak: Things I Would Like To See...

    Hi again folks, Yes, it is true we don't match every single hearing aid colour. We do carry the most popular colours. I personally LOVE red hearing aids, but it is not a very popular colour. Good for you for having such flair! Not sure if you have the latest MyPilot case or not. You...
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    Dear Phonak: Things I Would Like To See...

    Hello EQL. Thank you for your comments regarding your hearing aids and FM. Phonak is always very interested in getting feedback from people who use our products. I should let you know that I too have a hearing loss. I wear a Cochlear Implant on one ear and a Naida V UP on the other ear...
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