CSign

My mom is having Comcast come over to fix a problem, and I told her to have the person help with the CC that doesn't work on one of the TV's. She told me that Comcast said it's that TV that won't allow for CC. That makes no sense to me. The CC works fine on the other TV's, but if he's in that room the CC needs to be on.

Has anyone heard of the make of the TV not allowing for CC? It's a Viseo I think...

Deafness

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posts from hell

Using HDMI connections?

Banjo

If the TV receiver is connected to the TV through the HDMI, then the odds are you may be unable to turn on the CC through that video input at all. On the TV receiver, there should be an option to turn on CC. It's right there in the manual, if not, the information would be on the internet.

CSign

It's the oldest TV in the house (probably 5 years or so), so I don't think it has HDMI.

posts from hell

Find out.

Also find out if they using a cable box for that specific TV too.

CSign

I don't think my parents still have the manual, but checking on the Internet isn't a bad idea.

Does HDMI hinder CC abilities? We had DirectTV and HDMI connection on our TV and the CC worked. We just switched to Comcast, and I haven't been able to get the CC to work on our TV's either. I need to call Comcast to figure this out.

Thanks for the input.

CSign

There is a box, and I'm 99% sure there isn't a HDMI cable, but I'll find put in a bit.

posts from hell

Find out yet?

Banjo

The TV's HDMI video inputs often don't give you the option to turn on CC. This is a very common problem.

DirectTV has a built-in CC decoder, so the CC is rendered within the TV receiver. Then it is conveyed as an image through the video signal to the TV. The TV has no role in decoding the CC on any DirectTV receivers.

posts from hell

BTW, it's affect, not effect.

Jazzberry

Try doing a search here:

Captioning : Open and closed captioning, subtitling

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CSign

There is an HDMI cable.

posts from hell

Nod, that;s what I thought.

You have two problems.

sallylou

You've been busted by



This one's for PFH:

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posts from hell

i can't see your pictures your albums are private.

CSign

Thank you Jazzberry. I'll check that out tonight when I get home.

sallylou

Weird because the album is public. I'll try again:

Csign got busted by



This one's for PFH:

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CSign

If I used the word incorrectly, ok.

Why the double standard?

VacationGuy234

I've used comcast cable boxes with regular cable, DVI and HDMI and I have always gotten closed caption through cable, but you have to turn it on at the cable box not the TV.

If your TV still does not have closed caption when you use a HDMI cable and CC is turned on at the cable box, you have an outdated cable box. I'd just bring it to the store and get the latest one they have, they should swap it out for free.

sallylou

I'm not an English major, Csign. I had to look this up when I was editing my kid's college essay. Relax. Grammar people are funny in a nerdy way.

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TXgolfer

If there is a DVR involved that can aphect things too.

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VacationGuy234

Also, turning on CC at the cable box is not intuitive depending on which cable box you have. The newer ones have a setup button, but older ones do not, I believe. The box should have come with documentation and you can also email Comcast about how to set it up.

Jane B.

If you are depending on the CC built into the TV the law only requires it on sets of 13in or larger. I do have a 7in set that happens to have it but it does not have the choice of fonts that my larger sets do.

DeafBadger

My uncle has a digital TV. You'd think it would have CC. It doesn't.

It has the option of CC. The TV has to connect to the Internet and download an update to enable CC on the TV.

And, of course, my uncle does not have Internet.

Edit... just realized this thread is moreso about the cable box...

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Pale Blue Dot (cc: Select Italian captions, then Translate Captions to English--English)

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Jane B.

Where did he get it? If local, the store can probably do it for him.

DeafBadger

Not sure. He's had the TV for about 3 years now. He probably needs to haul the TV to an Internet cafe somewhere.

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"Ad Astra Per Aspera" - Through hardships, to the stars.

severe-to-profound in both ears, since birth. My Blog

Pale Blue Dot (cc: Select Italian captions, then Translate Captions to English--English)

"Labels are mentally lazy ways by which people assert they know you without knowing you." ~ Neil deGrasse Tyson

Beach girl

I want that grammar police shield!!!

Bottesini

It's pretty cool with the bow and arrows.

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Cheetah

I have a BlueRay player and had to change from HDMI to Composite just to get the caption. Seems HDMI does not carry the caption signal. So much for my HiDef picture.

Note: I think it was composite or Component? I can never remember which is which.

Banjo

You don't really get HD-quality image with DVDs so you aren't really missing out on much. With Blu-ray discs, you use SDH, not CC.