What's the correct way to report TV captioning problems?

gnulinuxman · 07-31-2007, 02:30 PM

I've noticed that Nickelodeon and certain other channels around here have had this problem where the captions can be as far behind as 8 seconds, and I don't know how to bring this to their attention. (I use CC because I have auditory processing problems.)

Any ideas on what to do?

Foxrac · 07-31-2007, 03:15 PM

It's their network issue, not from tv.

You just need call them if can solve the bugs.

Texan Guy · 08-01-2007, 02:10 AM

It happened to me a few days ago. But I think it's fine now.

sara1981 · 08-02-2007, 12:45 AM

i have trouble with my television about couple weeks ago when im away visit my Aunt for one weeks and let my tv cool off and my CC getting off for while they FINALLY my cc got on! thankness godness for CC and i did told my mom about i wanted getting another tv like plasma not style tv but im really like my aunt's tv with dvd together and no vcr that what im really wanted it.

gnulinuxman · 08-02-2007, 01:22 AM

Apparently nobody's understanding this thread. *headdesk*

1. I know it's a network problem.
2. Other channels work fine with it, so it's not my TV's problem.
3. I don't know the right way to report it.
4. The problem is that the captions are 8 seconds behind (consistently)

Brian · 08-02-2007, 01:42 AM

Quote:

Originally Posted by gnulinuxman

Apparently nobody's understanding this thread. *headdesk*

1. I know it's a network problem.
2. Other channels work fine with it, so it's not my TV's problem.
3. I don't know the right way to report it.
4. The problem is that the captions are 8 seconds behind (consistently)

gnulinuxman, you could try contacting the network's parent company, Viacom and let them know of the problem.

Use this one to file your complaint, be sure to select 'VIEWER SERVICES' in the subject line and select 'Nickelodeon/Nick at Nite/Noggin'.

Hope this helps.

gnulinuxman · 08-10-2007, 01:37 PM

Quote:

Originally Posted by Brian

gnulinuxman, you could try contacting the network's parent company, Viacom and let them know of the problem.

Use this one to file your complaint, be sure to select 'VIEWER SERVICES' in the subject line and select 'Nickelodeon/Nick at Nite/Noggin'.

Hope this helps.

Thank you. I'm going to do that now.

I hope I hear from them soon

gnulinuxman · 08-15-2007, 05:46 PM

They just fixed the problem today

shel90 · 08-15-2007, 07:48 PM

Is your TV a HDTV?

07-31-2007, 02:30 PM	#1 (permalink)
gnulinuxman Registered User Join Date: Mar 2006 Location: Wisconsin, USA Posts: 1,740	What's the correct way to report TV captioning problems? I've noticed that Nickelodeon and certain other channels around here have had this problem where the captions can be as far behind as 8 seconds, and I don't know how to bring this to their attention. (I use CC because I have auditory processing problems.) Any ideas on what to do? __________________ --Danny

07-31-2007, 03:15 PM	#2 (permalink)
Foxrac o_O Join Date: Mar 2005 Posts: 14,370	It's their network issue, not from tv. You just need call them if can solve the bugs. __________________ God bless America

08-01-2007, 02:10 AM	#3 (permalink)
Texan Guy Registered User Join Date: Aug 2006 Location: Ireland Posts: 1,784	It happened to me a few days ago. But I think it's fine now. __________________

08-02-2007, 12:45 AM	#4 (permalink)
sara1981 Batista's fans Join Date: Apr 2004 Location: North Little Rock,Ar Posts: 3,291	i have trouble with my television about couple weeks ago when im away visit my Aunt for one weeks and let my tv cool off and my CC getting off for while they FINALLY my cc got on! thankness godness for CC and i did told my mom about i wanted getting another tv like plasma not style tv but im really like my aunt's tv with dvd together and no vcr that what im really wanted it. __________________

08-02-2007, 01:22 AM	#5 (permalink)
gnulinuxman Registered User Join Date: Mar 2006 Location: Wisconsin, USA Posts: 1,740	Apparently nobody's understanding this thread. headdesk 1. I know it's a network problem. 2. Other channels work fine with it, so it's not my TV's problem. 3. I don't know the right way to report it. 4. The problem is that the captions are 8 seconds behind (consistently) __________________ --Danny

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08-15-2007, 05:46 PM	#8 (permalink)
gnulinuxman Registered User Join Date: Mar 2006 Location: Wisconsin, USA Posts: 1,740	They just fixed the problem today __________________ --Danny

08-15-2007, 07:48 PM	#9 (permalink)
shel90 Sun Whorshipper Join Date: Sep 2006 Location: A Desert Rat that has found herself in Maryland Posts: 16,155 Blog Entries: 1	Is your TV a HDTV? __________________ ~Shel~ "A child educated only at school is an uneducated child." -George Santayana

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