Fast Food Resturant Drive-Thru - Page 4

BCCDeafInfo · 02-04-2006, 05:04 AM

I hope someone copies this whole thread and sends it to McDonalds and all the other fast food places. Its one of those "duh" things - if you are hearing, you don't even think about how hard this could be for a deaf person. Like people who can walk don't even think about how a dumb little lip on a curb could keep a person in a wheelchair from crossing the whole street.

As far as I am concerned you have the right to go anywhere and do anything you want to, and if I am ever one of those jerks behind you in line at the drive through, please feel free to come over to my car and tell me to stop being such an idiot.

gnulinuxman · 03-14-2006, 05:05 AM

Quote:

Originally Posted by ravensteve1961

Well every damn bathroom i walk into has the sign.

Wheres a deaf door sign?

Since when do you need to be hearing to open a door?

Seriously, though, I hate drive-throughs. It's probably my autism. The speaker-things are too loud (they're so loud I can't understand them), and besides, if I go to Taco Bell in Waukesha, my fiancee and I can order in ASL if we go inside because there is a Deaf employee. Yeah, they really have a Deaf employee, so anybody who's Deaf can order without trouble. They also have people who can take orders in English or Spanish, too, so I can order in any language I know. We never go through drive-through because she can't hear the speaker-thing at all, I can't understand them, and they usually get my order wrong if I use them.

With banks, can't you send a note saying you're deaf through the sucking-thingy? I don't need to (I'm a go-inside person everywhere unless the inside is closed--but then I have to interpret for my fiancee if I have to use a drive-through), but I know most tellers I've seen will read it and send notes back and forth if the first one says you're deaf.

gnulinuxman · 03-14-2006, 05:43 AM

Quote:

Originally Posted by BCCDeafInfo

I hope someone copies this whole thread and sends it to McDonalds and all the other fast food places. Its one of those "duh" things - if you are hearing, you don't even think about how hard this could be for a deaf person. Like people who can walk don't even think about how a dumb little lip on a curb could keep a person in a wheelchair from crossing the whole street.

Not always true about the hearing people part. But then again, I have been raised in an unusually considerate family. I know most of us (hearies) don't understand the difficulties of this. However, I've always thought of things like this. I liked thinking about life as a deaf person, blind person, deaf-blind, with mobility problems, etc. It could be my analytical mind, too.... you never know. I think about a lot of things most people don't even think about.

Quote:

Originally Posted by BCCDeafInfo

As far as I am concerned you have the right to go anywhere and do anything you want to,

Totally agreed. Restaurants and other things accessible to hearing people should also be accessible to deaf people.

Quote:

Originally Posted by BCCDeafInfo

and if I am ever one of those jerks behind you in line at the drive through, please feel free to come over to my car and tell me to stop being such an idiot.

I would never do that!

Nesmuth · 03-14-2006, 11:21 AM

Taco Bell goofed up big time last night! And It smells good as a bag of 4,000 bucks!

Richard

Kalista · 03-14-2006, 11:26 AM

Know what my son was working at McDonald. He was laughed off his ass on the floor.

Deaf Man said on the speaker

large fuck = large FF

Medium cum = med coke

two cheese bogger = two cheesburgers

one small hairy pussy put alot of period = one small burgers with Kateup

My son stared at Deaf man. He wrote a note, "I want to verify with your order". The man stunned because my son can sign language. You said, those orders. He got all embarrass. Other hearing people laughed so hard when they heard the speakers.

DeafMonkey · 03-14-2006, 11:42 AM

Quote:

Originally Posted by Kalista

Know what my son was working at McDonald. He was laughed off his ass on the floor.

Deaf Man said on the speaker

large fuck = large FF

Medium cum = med coke

two cheese bogger = two cheesburgers

one small hairy pussy put alot of period = one small burgers with Kateup

My son stared at Deaf man. He wrote a note, "I want to verify with your order". The man stunned because my son can sign language. You said, those orders. He got all embarrass. Other hearing people laughed so hard when they heard the speakers.

that funny!!! lol

gnulinuxman · 03-14-2006, 10:18 PM

Quote:

Originally Posted by Nesmuth

Taco Bell goofed up big time last night! And It smells good as a bag of 4,000 bucks!

Richard

How did they goof up?

WhisperHorse · 03-14-2006, 10:28 PM

Once, I went in Drive-Thru at Burger King, it got long line, I dont care because I have a right same like another people do stop by Drive-Thru. I finally stopped by the window and showed my paper to that man and he said NO, wont take my order because too long line and I was like, Im deaf! And he said no no no, wont take my order then I decided to stay, wont MOVE at all. That man is manager of that Burger King. I dont care until his boss finally show up and I said Im deaf to that man then he yelled at that man horrible until said YOU ARE FIRED! and that manger gulped and that boss man gave me FREE food, everything... I was like whoa, thanks then leaving...

I got the guts to being that way to any resturant if they dont respect me for being deaf

deafmedicalpoet · 03-14-2006, 11:15 PM

Seriously, this guy is right

I am his (gnulinuxman's fiance)

People are totally nasty about the fact that I am deaf. but anyhow drive thrus are hell to deal with especially if you forget pen and paper and they dont have pen or paper either.

Great post my gnulinuxman(fiance)

Quote:

Originally Posted by gnulinuxman

Since when do you need to be hearing to open a door?

Seriously, though, I hate drive-throughs. It's probably my autism. The speaker-things are too loud (they're so loud I can't understand them), and besides, if I go to Taco Bell in Waukesha, my fiancee and I can order in ASL if we go inside because there is a Deaf employee. Yeah, they really have a Deaf employee, so anybody who's Deaf can order without trouble. They also have people who can take orders in English or Spanish, too, so I can order in any language I know. We never go through drive-through because she can't hear the speaker-thing at all, I can't understand them, and they usually get my order wrong if I use them.

With banks, can't you send a note saying you're deaf through the sucking-thingy? I don't need to (I'm a go-inside person everywhere unless the inside is closed--but then I have to interpret for my fiancee if I have to use a drive-through), but I know most tellers I've seen will read it and send notes back and forth if the first one says you're deaf.

Angel · 03-14-2006, 11:17 PM

Quote:

Originally Posted by Sweetheart

Once, I went in Drive-Thru at Burger King, it got long line, I dont care because I have a right same like another people do stop by Drive-Thru. I finally stopped by the window and showed my paper to that man and he said NO, wont take my order because too long line and I was like, Im deaf! And he said no no no, wont take my order then I decided to stay, wont MOVE at all. That man is manager of that Burger King. I dont care until his boss finally show up and I said Im deaf to that man then he yelled at that man horrible until said YOU ARE FIRED! and that manger gulped and that boss man gave me FREE food, everything... I was like whoa, thanks then leaving...

I got the guts to being that way to any resturant if they dont respect me for being deaf

LOL You go girl!!

WhisperHorse · 03-14-2006, 11:23 PM

Quote:

Originally Posted by ^Angel^

LOL You go girl!!

Thanks!

Nesmuth · 03-15-2006, 03:38 AM

Quote:

Originally Posted by gnulinuxman

How did they goof up?

1) I went to the restaurant and signaled to a worker I want to get in and I'm deaf. She signaled to me to drive up to the drive through. The dining area seemed to have closed 8 minutes earlier than the 10 pm time posted on the door.

2) I drove up to the drive thru window bypassing the menu and asking for paper and pen and I wrote my order for 2 soft tacos and an encherito. While I was writing the order a man in there got impatient and started yelling at me while pointing to the cars behind me. I signaled I was deaf to him and he pointed to a sign below the window says "no walk-up orders". I pointed to my van and then I signaled to him I cant talk on the microphone at the menu sign and a lady who worked there grabbed the sheet I wrote my order on and signaled me to take another lap and gave me gestres that appeared that they would have the order ready by the time I arived on the window again.

3) I made the lap and it was like #2 all over again and that lady was no where to be found on the premisis and after trying again I decided to quit and I wrote on a piece of paper "my lawyer will call you" and drove off.

I already wrote my attorney about this experience and it'll be 9 months from now till the taco bell $tork delivers me a $4,000 baby.

Richard

03-15-2006, 04:19 AM

Jack in the box, my girls's father drove through she took his order and asked to move forward he refused she called cop and came same asking him to move forward he refused cop gave him card to call headquarter of Jack in the box, that is all? he didnt get order

he got home and yelled bad cops here :/

Nesmuth, he should have done the same u did leaving note lawyer will call u* Cool! Good luck!

03-15-2006, 04:21 AM

found funny..

03-15-2006, 04:24 AM

I do drive through many times, write down some order where hearing speaking to order that box then drive forward to window hand them my paper if she said about amount i would ask them write pls sometimes they have pen in their pocket, mostly not they have to run looking for pen, sometimes asked me to move forward and wait I took polite

kcrocker · 04-07-2006, 10:34 AM

I have used drive thru many times since children was born(10 years). I just go straight to the window and let them know that I am deaf and I cannot hear anything. Of course, I prewrite the orders on what we want to eat and hand them a note. They just ring up the price and do it right there.. No problem.. I have not gotten any hard time from those people just yet. Now my children are old enough, I just stop by speaker and let them speak on what they wanted to order since they really wanted to do this. They think its more fun that way for some reason..

gnulinuxman · 04-09-2006, 08:42 PM

Quote:

Originally Posted by Sweetheart

Once, I went in Drive-Thru at Burger King, it got long line, I dont care because I have a right same like another people do stop by Drive-Thru. I finally stopped by the window and showed my paper to that man and he said NO, wont take my order because too long line and I was like, Im deaf! And he said no no no, wont take my order then I decided to stay, wont MOVE at all. That man is manager of that Burger King. I dont care until his boss finally show up and I said Im deaf to that man then he yelled at that man horrible until said YOU ARE FIRED! and that manger gulped and that boss man gave me FREE food, everything... I was like whoa, thanks then leaving...

I got the guts to being that way to any resturant if they dont respect me for being deaf

You did the right thing! More people need to realize that the customer NEEDS to complain about things like this. It seems deafies are more educated about this, though, so am I preaching to the choir?

Seriously, though, it is the consumer's duty to complain if they're not being served correctly.

Quote:

Originally Posted by Nesmuth

1) I went to the restaurant and signaled to a worker I want to get in and I'm deaf. She signaled to me to drive up to the drive through. The dining area seemed to have closed 8 minutes earlier than the 10 pm time posted on the door.

2) I drove up to the drive thru window bypassing the menu and asking for paper and pen and I wrote my order for 2 soft tacos and an encherito. While I was writing the order a man in there got impatient and started yelling at me while pointing to the cars behind me. I signaled I was deaf to him and he pointed to a sign below the window says "no walk-up orders". I pointed to my van and then I signaled to him I cant talk on the microphone at the menu sign and a lady who worked there grabbed the sheet I wrote my order on and signaled me to take another lap and gave me gestres that appeared that they would have the order ready by the time I arived on the window again.

3) I made the lap and it was like #2 all over again and that lady was no where to be found on the premisis and after trying again I decided to quit and I wrote on a piece of paper "my lawyer will call you" and drove off.
I already wrote my attorney about this experience and it'll be 9 months from now till the taco bell $tork delivers me a $4,000 baby.
Richard

Good going!

This is ridiculous. The Taco Bell in Waukesha, WI does have a very friendly manager, even to deaf people, but since Taco Bell is a franchise, it can be totally different at each location.

By the way, does your lawyer sign or do you write notes to each other (or do you use a 'terp)? (I'm just curious....)

LisaMarie · 04-09-2006, 09:23 PM

Oh Yeah. I Do That Manyyy Time.. They Would Always Mess Up The Order!( The Other People Who Were Behind Me) Oopsss Hehe But Hey We Haave A Right Too! Pftt. Dont Worry! Worry About Yourself!

Taylor · 04-09-2006, 09:57 PM

Quote:

Originally Posted by Nesmuth

1) I went to the restaurant and signaled to a worker I want to get in and I'm deaf. She signaled to me to drive up to the drive through. The dining area seemed to have closed 8 minutes earlier than the 10 pm time posted on the door.

2) I drove up to the drive thru window bypassing the menu and asking for paper and pen and I wrote my order for 2 soft tacos and an encherito. While I was writing the order a man in there got impatient and started yelling at me while pointing to the cars behind me. I signaled I was deaf to him and he pointed to a sign below the window says "no walk-up orders". I pointed to my van and then I signaled to him I cant talk on the microphone at the menu sign and a lady who worked there grabbed the sheet I wrote my order on and signaled me to take another lap and gave me gestres that appeared that they would have the order ready by the time I arived on the window again.

3) I made the lap and it was like #2 all over again and that lady was no where to be found on the premisis and after trying again I decided to quit and I wrote on a piece of paper "my lawyer will call you" and drove off.

I already wrote my attorney about this experience and it'll be 9 months from now till the taco bell $tork delivers me a $4,000 baby.

Richard

Richard, First you said you were drove up..then you said he pointed to a sign that said no walk up orders and you pointed to your van. Were you driving or were you on foot? If you were walking, did you wait your turn in line or walk in front of the other cars that were there?

Fo'Shizzle · 04-26-2006, 04:39 PM

I've order myself and it wasn't hard, here in NC there is a screen that places your orders to make sure it's correct... it's simple.... but most of the time I order inside since it's easier for me to "make" the person understand me... I speak clearly most of the time, a lot of trouble saying my s's most of the time..... but I'm not going to back down if a person doesn't understand.... I will def stand up for myself... hope everyone does the same!

04-26-2006, 04:46 PM

Quote:

Originally Posted by Taylor

Richard, First you said you were drove up..then you said he pointed to a sign that said no walk up orders and you pointed to your van. Were you driving or were you on foot? If you were walking, did you wait your turn in line or walk in front of the other cars that were there?

Excellent caught that one!

I am sure that the stupid employee pointed "No Walk-Up Order" that he thought it is just a piece of paper instead of speaking....

GraysonPeddie · 05-28-2006, 06:49 AM

Hi. I really enjoyed reading the entire thread and I felt very happy and read funny posts about their experiences with being a deaf and had to drive through.

What I'd love to see is a touch screen, with a camera built-in. So if someone walks up to a touch-screen and not driving a car, the employee can detect the man/woman walking, and they will say "Sorry, this is for drive-through only." Then, they will disable the controls so a walk-in person can't use it. If a camera detected a vehicle, then they will enable the touch-screen to take their orders.

Thus, I think that a legislature should pass a bill, requiring every fast-food restruants to replace the speaker box with a touch-screen with a built-in camera. But I understand if it's going to be that expensive, but at least the legislature should pass the bill. But that would mean, higher taxes for everyone, which I doult anyone would be able to afford higher taxes.. :p

Hmmm...something we have to think about...

Employees/Managers who don't treat deaf customers is like saying that all deaf people and hearing people are treated inequally. Deaf people should have the same rights as hearing people, and I, as a hearing impaired, visual impaired, and speech impaired person, 100% respect the deaf community.

Nesmuth · 05-28-2006, 11:55 AM

Quote:

Originally Posted by gnulinuxman

By the way, does your lawyer sign or do you write notes to each other (or do you use a 'terp)? (I'm just curious....)

We correspond through mail.

Richard

Flyingbird0712 · 06-08-2006, 05:15 PM

Quote:

Originally Posted by Rebecca Pontike

I am an attorney with a firm which is representing a man in Westborough, Massachusetts who is suing Wendy's because their drive thru windwos are not accessible to the deaf/hard of hearing/speech impaired customers. We think what happened to our client may have happened to others in the deaf/harod of hearing/speech impaired comunity around the country, so we are trying to make this lawsuit into a class action. We are looking for witnesses to Wendy's service of the deaf/hard of hearing/speech impaired at their drive thru windows. If you have had difficulties obtaining service at a Wendy's drive thru window because of your hearing/speech impairment, please contact Rebecca Pontikes at Pyle, Rome, Lichten, Ehrenberg & Liss-Riordan at rpontikes@prle.com. I am also happy to take relay calls: 617-367-7200.

The deaf man is not only one that Wendy Restaurant drive in discriminationed against
him, deaf man. Today my deaf husband who has pain knee which prevents him from walking much. He went to drive-in of Wendy. He gave the paper of his order to crew member in Wendy. The crew member told him that he can not accept the order and told him that he have to walk to lobby to order. Wendy restaurant is in Rio Rancho, NM and near Star Casino. Flyingbird0712

:stupid:

Fo'Shizzle · 06-08-2006, 08:04 PM

It's not a problem for me.... They are a bunch of dumbasses if they won't take their time with us to order food but I will make sure I will get my food.. So far they anit a problem for me~

03-14-2006, 11:26 AM	#95 (permalink)
Kalista Premium Member Join Date: May 2003 Posts: 7,475	Know what my son was working at McDonald. He was laughed off his ass on the floor. Deaf Man said on the speaker large fuck = large FF Medium cum = med coke two cheese bogger = two cheesburgers one small hairy pussy put alot of period = one small burgers with Kateup My son stared at Deaf man. He wrote a note, "I want to verify with your order". The man stunned because my son can sign language. You said, those orders. He got all embarrass. Other hearing people laughed so hard when they heard the speakers. __________________

03-14-2006, 10:28 PM	#98 (permalink)
WhisperHorse Lexi's Mommy Join Date: Dec 2004 Location: Michigan Posts: 7,303	Once, I went in Drive-Thru at Burger King, it got long line, I dont care because I have a right same like another people do stop by Drive-Thru. I finally stopped by the window and showed my paper to that man and he said NO, wont take my order because too long line and I was like, Im deaf! And he said no no no, wont take my order then I decided to stay, wont MOVE at all. That man is manager of that Burger King. I dont care until his boss finally show up and I said Im deaf to that man then he yelled at that man horrible until said YOU ARE FIRED! and that manger gulped and that boss man gave me FREE food, everything... I was like whoa, thanks then leaving... I got the guts to being that way to any resturant if they dont respect me for being deaf __________________ Proud Mommy of my Alexanderia Gayle Born on May 21, 2008 8 lbs 1.4 oz and 21 1/2 inches She's the love of my life. "Gravitation cannot be held responsible for people falling in love."

05-28-2006, 06:49 AM	#112 (permalink)
GraysonPeddie Eye/Hear/Speech Impaired Join Date: May 2006 Location: Tallahassee, FL 32310 Posts: 923	Hi. I really enjoyed reading the entire thread and I felt very happy and read funny posts about their experiences with being a deaf and had to drive through. What I'd love to see is a touch screen, with a camera built-in. So if someone walks up to a touch-screen and not driving a car, the employee can detect the man/woman walking, and they will say "Sorry, this is for drive-through only." Then, they will disable the controls so a walk-in person can't use it. If a camera detected a vehicle, then they will enable the touch-screen to take their orders. Thus, I think that a legislature should pass a bill, requiring every fast-food restruants to replace the speaker box with a touch-screen with a built-in camera. But I understand if it's going to be that expensive, but at least the legislature should pass the bill. But that would mean, higher taxes for everyone, which I doult anyone would be able to afford higher taxes.. :p Hmmm...something we have to think about... Employees/Managers who don't treat deaf customers is like saying that all deaf people and hearing people are treated inequally. Deaf people should have the same rights as hearing people, and I, as a hearing impaired, visual impaired, and speech impaired person, 100% respect the deaf community. __________________ ASL Tutorials: http://www.lifeprint.com/asl101/page...t/concepts.htm www.lessontutor.com/ASLgenhome.html ASL Grammar: http://daphne.palomar.edu/kstruxness...les%201-06.pdf ASL Browser: http://commtechlab.msu.edu/sites/aslweb/browser.htm www.lifeprint.com/asl101/pages-layout/signs.htm www.aslpro.com

06-08-2006, 08:04 PM	#115 (permalink)
Fo'Shizzle Love is Blind Join Date: Apr 2006 Location: Why you want to know! Posts: 2,124	It's not a problem for me.... They are a bunch of dumbasses if they won't take their time with us to order food but I will make sure I will get my food.. So far they anit a problem for me~ __________________

02-04-2006, 05:04 AM	#91 (permalink)
BCCDeafInfo Registered User Join Date: Jan 2006 Location: Fullerton, CA Posts: 8	I hope someone copies this whole thread and sends it to McDonalds and all the other fast food places. Its one of those "duh" things - if you are hearing, you don't even think about how hard this could be for a deaf person. Like people who can walk don't even think about how a dumb little lip on a curb could keep a person in a wheelchair from crossing the whole street. As far as I am concerned you have the right to go anywhere and do anything you want to, and if I am ever one of those jerks behind you in line at the drive through, please feel free to come over to my car and tell me to stop being such an idiot.

Today
Deafness	Sponsored Links __________________ This advertising will not be shown in this way to registered members. Register your free account today and become a member on AllDeaf.com

03-14-2006, 11:21 AM	#94 (permalink)
Nesmuth Banned Join Date: Jun 2004 Location: The Southland of California Posts: 3,199	Taco Bell goofed up big time last night! And It smells good as a bag of 4,000 bucks! Richard

03-15-2006, 04:19 AM	#103 (permalink)
FreeWoman77 Guest Posts: n/a	Jack in the box, my girls's father drove through she took his order and asked to move forward he refused she called cop and came same asking him to move forward he refused cop gave him card to call headquarter of Jack in the box, that is all? he didnt get order he got home and yelled bad cops here :/ Nesmuth, he should have done the same u did leaving note lawyer will call u* Cool! Good luck!

03-15-2006, 04:21 AM	#104 (permalink)
FreeWoman77 Guest Posts: n/a	found funny..

03-15-2006, 04:24 AM	#105 (permalink)
FreeWoman77 Guest Posts: n/a	I do drive through many times, write down some order where hearing speaking to order that box then drive forward to window hand them my paper if she said about amount i would ask them write pls sometimes they have pen in their pocket, mostly not they have to run looking for pen, sometimes asked me to move forward and wait I took polite

04-07-2006, 10:34 AM	#106 (permalink)
kcrocker Kcrocker Join Date: Apr 2006 Location: Pine City, NY Posts: 81	I have used drive thru many times since children was born(10 years). I just go straight to the window and let them know that I am deaf and I cannot hear anything. Of course, I prewrite the orders on what we want to eat and hand them a note. They just ring up the price and do it right there.. No problem.. I have not gotten any hard time from those people just yet. Now my children are old enough, I just stop by speaker and let them speak on what they wanted to order since they really wanted to do this. They think its more fun that way for some reason..

04-09-2006, 09:23 PM	#108 (permalink)
LisaMarie Registered User Join Date: Apr 2006 Location: MN Posts: 834	Oh Yeah. I Do That Manyyy Time.. They Would Always Mess Up The Order!( The Other People Who Were Behind Me) Oopsss Hehe But Hey We Haave A Right Too! Pftt. Dont Worry! Worry About Yourself!

04-26-2006, 04:39 PM	#110 (permalink)
Fo'Shizzle Love is Blind Join Date: Apr 2006 Location: Why you want to know! Posts: 2,124	I've order myself and it wasn't hard, here in NC there is a screen that places your orders to make sure it's correct... it's simple.... but most of the time I order inside since it's easier for me to "make" the person understand me... I speak clearly most of the time, a lot of trouble saying my s's most of the time..... but I'm not going to back down if a person doesn't understand.... I will def stand up for myself... hope everyone does the same!