deafbajagal
New Member
- Joined
- Nov 6, 2007
- Messages
- 5,168
- Reaction score
- 4
I had to have an emergency surgical procedure today. The medical clinic did not call the interpreter agency yesterday (as I had requested)...and I called the agency to follow up. There was someone (an advocate) who was supposed to follow up to make sure an interpreter was provided. I arrived this morning - and no interpreter. The clinic called and the agency flatly refused to provide an interpreter based on these reasons: a 7-day notice from a doctor's referral is required and it is the patient's responsibility to call the health insurance to make sure the insurance will pay for the interpreter.
Wtf? I called the advocate services last week to make sure an interpreter will be provided in an event I needed one on an emergency basis because it was unsure when and where the procedure would occur (if at all). The interpreter agency was contacted by this advocate last week and yesterday.
What the hell is wrong with people?
I should note that the procedure they did- I died seven years ago on the table due to complications from the same thing that was happening today. I really needed an interpreter.
The advocacy service failed. And I'm greatly disappointed with the interpreter agency.
I'm mad as hell.
Wtf? I called the advocate services last week to make sure an interpreter will be provided in an event I needed one on an emergency basis because it was unsure when and where the procedure would occur (if at all). The interpreter agency was contacted by this advocate last week and yesterday.
What the hell is wrong with people?
I should note that the procedure they did- I died seven years ago on the table due to complications from the same thing that was happening today. I really needed an interpreter.
The advocacy service failed. And I'm greatly disappointed with the interpreter agency.
I'm mad as hell.