Job Interview

TheIronQueen · 02-18-2008, 09:42 PM

I had a job interview today at a grocery store. I've been in the grocery business since last June. The woman interviewing me asked me how I communicate with customers, I felt that her attitude was insensitive and unfair... My question is do companies have a responsibility towards those with disabilities during interviews?

***VamPyroX*** · 02-18-2008, 11:36 PM

They have a responsibility for everyone they interview and hire. They have to make sure that they're hiring the right person.

The question might have been asked the wrong way.

What she probably should have done was stated the job responsibilities and then ask if you can do those jobs. If there's a particular part that you cannot do, then it's up to you two to discuss how that issue can be resolved.

For instance, a deaf friend of mine applied for a job at Blockbuster Video. The person interviewing her stated the job responsibilities and then asked if my friend could perform these responsibilities. My friend said that using the phone was one thing she couldn't do. They agreed to let the other employees handle the phone calls. So, the other employees were introduced to her and informed in advance that she doesn't use the phone. That way, if the phone ring and she's standing next to the phone... they know that they need to answer it, not her.

jillio · 02-19-2008, 09:51 PM

Exactly. Questioning how someone will fulfill the responsibilities of the job is a standard question. It gets asked of hearing people, too. It is not indicative of discrimination. Assuming that an individual could not communicate with customers, and refusing the job on that basis without asking is where the violations occur.

Doug5 · 02-27-2008, 05:46 PM

for the example with blockbuster. Would blockbuster be allowed not to hire a deaf person cuz they cant use the phone?

Jclarke · 02-27-2008, 05:49 PM

Quote:

Originally Posted by Doug5

for the example with blockbuster. Would blockbuster be allowed not to hire a deaf person cuz they cant use the phone?

There is always a way to avoid these. Like vampy said earlier in other thread, I don't know which. Like, if this person is hired and is deaf, works at Blockbuster -- Can do other stuff, not related with the phone calls, other staff can take care of it, if the phone rings in front of the deaf person.

jillio · 02-28-2008, 01:21 AM

Quote:

Originally Posted by Doug5

for the example with blockbuster. Would blockbuster be allowed not to hire a deaf person cuz they cant use the phone?

If the person can perform all other duties, then no. Accommodations can be made for phone use.

02-18-2008, 09:42 PM	#1 (permalink)
TheIronQueen TheIronQueen Join Date: Apr 2007 Location: The South Posts: 48	Job Interview I had a job interview today at a grocery store. I've been in the grocery business since last June. The woman interviewing me asked me how I communicate with customers, I felt that her attitude was insensitive and unfair... My question is do companies have a responsibility towards those with disabilities during interviews?

02-18-2008, 11:36 PM	#2 (permalink)
*VamPyroX* bloody phreak from hell Join Date: Feb 2003 Location: Hell Posts: 23,641	They have a responsibility for everyone they interview and hire. They have to make sure that they're hiring the right person. The question might have been asked the wrong way. What she probably should have done was stated the job responsibilities and then ask if you can do those jobs. If there's a particular part that you cannot do, then it's up to you two to discuss how that issue can be resolved. For instance, a deaf friend of mine applied for a job at Blockbuster Video. The person interviewing her stated the job responsibilities and then asked if my friend could perform these responsibilities. My friend said that using the phone was one thing she couldn't do. They agreed to let the other employees handle the phone calls. So, the other employees were introduced to her and informed in advance that she doesn't use the phone. That way, if the phone ring and she's standing next to the phone... they know that they need to answer it, not her. __________________ Check out my city... CLICK HERE! (If you already visited yesterday, visit again today!)

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02-19-2008, 09:51 PM	#3 (permalink)
jillio Registered User Join Date: Jun 2006 Posts: 12,580	Exactly. Questioning how someone will fulfill the responsibilities of the job is a standard question. It gets asked of hearing people, too. It is not indicative of discrimination. Assuming that an individual could not communicate with customers, and refusing the job on that basis without asking is where the violations occur.

02-27-2008, 05:46 PM	#4 (permalink)
Doug5 Registered User Join Date: Dec 2006 Posts: 138	for the example with blockbuster. Would blockbuster be allowed not to hire a deaf person cuz they cant use the phone?