Bank Of America Communication Problems?

Nesmuth · 12-05-2005, 09:08 PM

If you have been having suspicious communication related problems with Bank Of America employees, you need to report your story to Amy Llamas-Bakari ,CRADHH Media Relations Officer ,3300 Harrison Street Suite 3-H ,Kingman, Arizona 86401 ,(928) 757-5146 V/TTY , mediarelations@cradhh.org .

She is putting together a 'collective complaint' to the Bank Of America corporate headquarters and this could lead to a class action lawsuit.

Richard

lonetundrawolf · 12-05-2005, 09:31 PM

what kind of communications problems are we talking about here

12-05-2005, 11:03 PM

Communication problems like when the recording ask you to enter your access ID and the caller begins introducting themself and explaing their problem?

Nesmuth · 12-06-2005, 07:36 AM

Any communication problems. They could be refusal to accept relay calls, pen and paper writing, to use interpreters, and other nonverbal forms of communications.

Richard

LakeTahoe · 12-06-2005, 08:26 AM

I had no problem with BOA in the past...they were friendly to me. I guess it would be depend on location? I don't know. We do have BOA here now but I don't use this bank. Maybe we will one day since it'll be easier to get cash if I am in LA!

Good luck

***VamPyroX*** · 12-06-2005, 05:55 PM

Why Bank of America? Why not Wells Fargo? Why not HSBC? Why not other banks?

12-06-2005, 06:18 PM

I can only speak for their reaction to relay calls. They're wonderful to deal with. Always professional, and they always know how to properly use relay. There are 3 different 1 800 numbers relay operators know by heart: Social Security, T-Mobile, and Bank of America.

12-07-2005, 12:07 AM

Quote:

Originally Posted by apathrev

I can only speak for their reaction to relay calls. They're wonderful to deal with. Always professional, and they always know how to properly use relay. There are 3 different 1 800 numbers relay operators know by heart: Social Security, T-Mobile, and Bank of America.

How do you know? You only work for MCI Relay Service. What about ATT? Sprint? Hamiltion? i711? Federal Relay?

12-05-2005, 09:08 PM	#1 (permalink)
Nesmuth Banned Join Date: Jun 2004 Location: The Southland of California Posts: 3,199	Bank Of America Communication Problems? If you have been having suspicious communication related problems with Bank Of America employees, you need to report your story to Amy Llamas-Bakari ,CRADHH Media Relations Officer ,3300 Harrison Street Suite 3-H ,Kingman, Arizona 86401 ,(928) 757-5146 V/TTY , mediarelations@cradhh.org . She is putting together a 'collective complaint' to the Bank Of America corporate headquarters and this could lead to a class action lawsuit. Richard

12-06-2005, 08:26 AM	#5 (permalink)
LakeTahoe ~~JUST ME!!~~ Join Date: Mar 2004 Location: Lost somewhere on the Earth! Posts: 12,309	I had no problem with BOA in the past...they were friendly to me. I guess it would be depend on location? I don't know. We do have BOA here now but I don't use this bank. Maybe we will one day since it'll be easier to get cash if I am in LA! Good luck __________________ MERRY CHRISTMAS!

12-06-2005, 05:55 PM	#6 (permalink)
*VamPyroX* bloody phreak from hell Join Date: Feb 2003 Location: Hell Posts: 27,872	Why Bank of America? Why not Wells Fargo? Why not HSBC? Why not other banks? __________________ Check out my city... CLICK HERE! (If you already visited yesterday, visit again today!)

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12-05-2005, 09:31 PM	#2 (permalink)
lonetundrawolf Lone Tundra Wolf/Jeff Join Date: Oct 2005 Location: Virginia Posts: 49	what kind of communications problems are we talking about here

12-05-2005, 11:03 PM	#3 (permalink)
apathrev Guest Posts: n/a	Communication problems like when the recording ask you to enter your access ID and the caller begins introducting themself and explaing their problem?

12-06-2005, 07:36 AM	#4 (permalink)
Nesmuth Banned Join Date: Jun 2004 Location: The Southland of California Posts: 3,199	Any communication problems. They could be refusal to accept relay calls, pen and paper writing, to use interpreters, and other nonverbal forms of communications. Richard

12-06-2005, 06:18 PM	#7 (permalink)
apathrev Guest Posts: n/a	I can only speak for their reaction to relay calls. They're wonderful to deal with. Always professional, and they always know how to properly use relay. There are 3 different 1 800 numbers relay operators know by heart: Social Security, T-Mobile, and Bank of America.