Deaf Web User Loses Discrimination Case Against eBay Read more: http://www.mediapost

Missouri resident Melissa Earll argued that eBay's merchant verification policy, which she said requires sellers to use a telephone to confirm their identities, made it impossible for her to sell goods on the service. She argued that eBay was violating the federal Americans with Disabilities Act as well as California's Unruh Act -- a civil rights law that prohibits intentional discrimination.

MediaPost Publications Deaf Web User Loses Discrimination Case Against eBay 01/03/2013

I don't understand about it. Should be phone numbers on eBay in using VRS. What s wrong with her?

I would be curious to see what happens and if she does appeal.