Thread: Sorenson VRS outage?
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Old 05-04-2008, 07:38 PM   #4 (permalink)
Brian
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Join Date: Mar 2003
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I just called the VRS from the VP200 and it got through just fine. I tried to google for Sorenson IP addresses, it seems they don't want one listed.

Have you tried Sorenson EnVision SL?
Quote:
Originally Posted by RichardDeaf View Post
Unforunately, power cycle (unplug/plug power) doesnt restore service.. It is starting to look like Sorenson is having some sort of network outage.. Can you confirm by making a test call to VRS on your VP200 to see if get thru? When I dial #, my VP seems to "freeze" (not video) and remote stop responding for about 30 seconds (timed out)..

I have few other VRS methods (PC, OJO, etc) but just this Sorenson is not working.. Sorenson website doesnt have direct IP address for tech support.
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