Unforunately, power cycle (unplug/plug power) doesnt restore service.. It is starting to look like Sorenson is having some sort of network outage.. Can you confirm by making a test call to VRS on your VP200 to see if get thru? When I dial #, my VP seems to "freeze" (not video) and remote stop responding for about 30 seconds (timed out)..
I have few other VRS methods (PC, OJO, etc) but just this Sorenson is not working.. Sorenson website doesnt have direct IP address for tech support.
Quote:
Originally Posted by Brian
If you have account with Nextalk.net, you could contact them. Sorenson Relay does have AIM (SIPRelay), but I am not sure if you can speak to someone through it, you could try.
Sorenson VRS
When my contact list on VP200 greyed out, I usually unplug and plug it back in which seems to solve the problem. |