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I think those questionnaires are real lame. Most people will lie to that. I mean, come on, how many times do you see perfect customer service? LOL. I always passed it the first few times, and the last time I failed it for some reason. It's a clearly lame thing. I failed it at another store, and the person I called said that I wasn't the selected one. Whatever! They are real lame questions and a waste of my time. LOL, at my grocery store, do I see oh so smily and helpful people??? No, they are their own personality regardless of the questionnaires.
Move on, there are other stores. I had wondered to send complaints regarding those silly companies supplying those questionnaires. I prefer that they interview me than do those silly everyone-will-lie questions. Pffft!
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