Originally Posted by VamPyroX

You talking about the customers that shop there? That's what I was saying... depends on the location.

When I worked at a local video store as a manager, I had a rule for employees at the store. If there were more than 2 customers per line, we open another line until we reach our max. For instance, the store I worked at had 4 working cash registers. If we had 4 employees (including me) working on a Friday night and it was slow where there were a total of 3 customers at the front desk, then we would have 1 or 2 employees stay at the front checking out customers while the others will be walking around the store assisting customers whenever necessary. From time to time, we would look at the front to see how the lines were. If we saw more than 2 customers per line, we would join the front and open up new cash registers. This kept the flow going and no one got bothered for waiting too long. If all 4 were opened and the lines were too long, it can't be helped because it's a busy night.

The same goes for Wal*Mart. There are some locations that don't consider customer service their #1 priority (although it should). So, when lines get longer... some employees don't care because they're outside taking a smoke break or they're standing in the clothes section chatting with other employees.

Just because one Wal*Mart does it doesn't mean all Wal*Mart does it. That's one bad misconception that many people have. "Oh, Wal*Mart won't hire that boy? Fine... we're gonna boycott Wal*Mart!"