Heh ouch. Hope they will do something about it. Interesting enough something happened to me as well recently.
Few days ago, I was trying to find out if the exam center will provide an interpreter for me since I have to take exam soon. I found out that I have to get an interpreter myself since they won't search for one.
I asked them if they will pay for an interpreter or do I have to pay for it, since I am approved for an interpreter. They don't know and then the woman on the phone went on and said, "She don't see why I need one because the exam is computer based exam." I went on to explain that it is much safer for me to have an interpreter in case something have happened while I am there.
She then complained saying that they had hard of hearing clients before and there were no problem. (Sure, treat me like I am exact same as all other hard of hearing people.
)
I just told her that I will see and talk to someone about this. She went...blah, blah and finally after the conversation's over. (I am too laid back to even argue to an ignorant person so.) I went and e-mailed this to VR.
I explained this situation to the VR and asked them for their opinions. They just said that they will sent me interpreter.
It's like no one cared what I went through lol.
Sure it would be strange for interpreter to sit in for 4 hours doing nothing. But ya never know, the computer might crashed and I would probably be too nervous to even attempt to communicate with people through paper and pencil. *knock on wood*
Oh well.