Originally Posted by farmerjoe

Netflix doesn't provide closed captioning because they do not care. It's not required by law and they don't feel they'll make a significant amount of money from it. They misrepresent the captioning and subtitle information about DVDs and when I complain they pass the buck. If we want captions on online content we need to either do it ourselves, or wait for a competitor to start doing it, then if we're lucky, companies like netflix will also provide captions from fear of loosing customers, though there's not enough of us to make that likely.