Quote:
Originally Posted by Lantana
I would think that the receptionist would be the one chosen to weed people out. We would need to know the whole story before we could offer any advice. How often do you go to the doctor and demand an interpreter??
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Lantana
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Does it matter how often she goes and demand an interpreter? The whole point is she asked for an interpreter when she called to make an appointment, they fail to provide her an interpreter, so instead of her cancel the appointment since she was already there, she used a paper and pen to communicate back and fourth, but the receptionist took it away and torned it up and made her set up another appointment.