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Mod: please close this thread.
The TV is not mine as I already stated above. He bought it brand new at a store and it came with a remote that does NOT have a cc button, nor can we find it on the TV menu control panel either. Something's messed up. He's going to call Magnavox customer service himself and see if he can resolve this issue. He bought it a year ago before he even met me and didn't need the cc because he's hearing (I'm deaf.)
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