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I'm not alone! I called U-haul in KS in 8am through i711. The guy on other end of line picked up and he said "Who is this" then hung up. I kept calling and they ignored me (I instructed i711 operator to keep bugging till he picks up the phone just to give him hard time) After my 9th call. I gave up and tried call other U-haul place. They answer quickly and I asked qq's about tow wiring ect is all I'm asking for!! ( I really don't care if they call it harrassment. I can simply explain that I'm deaf and tried to call them and they're denying service!! period! It's a LAW for all business must provide service to all customer no matter what!!) It's nothing new!!
Did you know that I called Little Ceasar Pizza place back then and they hung up on me several times. I drove over to their place and I spoke with manager explaining that you answered and operator say "This is a relay call". He said "Yeah". I explained him how the system work and It's me calling trying to order pizza. He apologized me and afterward, when we wanted to order pizza. They answered promptly. I ordered pizza at his place after explaining about relay service. It's just educational matter LOL.
My suggestion. If you are ordering Starbuck, Pizza, Chinese ect locally. If they hung up on you. Go to their place and talk with the manager that you are the one trying to make a call to order food or drinks. If they are not familiar with Relay service, explain briefly how relay service work and just answer it and let the operator relay message. So next time you order something, you'll get better response. Tell them that you are making revenue from deaf customers!!!! so please cooperate!! LOL
Catty
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