On Thursday, I was calling the inspecting company to make an appt with an inspector to check the house. The line was busy the first 7 times I tried and finally I got a live person on the line. When the relay announced itself, the person said "Iam sorry..I am not permitted to take relay calls." Then that person hung up. I was so frustrated cuz I needed to get an inspector set up asap and I didnt have time to stay on the phone due to the demands of my job. Ugh! My husband had to call and set up an appt and the guy said that the company has a policy not to take calls from telemarkers. I explained that it was a relay call, not someone selling something but they kept saying "We cant take telemarketing companies so if u want to call us, call directly." I was like
how can I call them directly if I cant hear the phone. That was so bizarre!