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Quite often, I will try to provide that sort of info, and be told by the oper that it's not their job to "handle the call for [me]". True enough, I suppose ... my solution is usually to just copy and paste those numbers in from notepad.
As far as the feeling that we type too slow? I can tell you, some oprs' typing is pretty damn slow.
Seriously, if it's such a miserable job, why do you bother posting here?
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