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I own a VP and I do think the ownership of VP is questionable.
Even thou I never had an installer tell me to use VP or lose it but from my understanding that the Goverment never pay for VP device or the installer payroll to install VP into your home and SVR only source of income is from the relay calls itself.
I have a friend who had a vp for awhile and only use it for deaf to deaf calls never made a relay call on VP becasue he use text relay. Then about 8 month later an installer contacted him setting up an appointment saying SVR require him to go over and re-train him to use VP becasue VRS thought he was having diffcultly making relay calls with it or did not know how to make relay calls on vp so they wanted to be sure he knew how to make relay call since it their only source of income to cover the vp device cost and the installer payroll and my friend don't like stranger looking at him in videos that why he never use vp as relay calls.
If the goverment never did pay for the VP device or the installer payroll then I can understand why VSR is concern about you having a VP and never use it to make relay calls since they need the income from relay calls to cover the cost of the vp device they put in your home and the cost of installer payroll to install and train you using VP.
If Goverment do pay for VP device and do pay for installer payroll then I agree with you all that VP belongs to you and VRS have no right to bother you about why you don't use it often or make relay call using VRS etc but question is does goverment pay or SVR pay for VP device and installer cost?
I do not support or sponsor relay calls or service of any types but they did give you a 200 dollar device in hope that you would generate income for them to cover the cost of the device and thier staff payrolls by using VRS relay services so if you do not want to be bound by thier rules just send the vp back to them and get a webcam or your own vp.
I may send my vp back to them becasue it having too many problem lately like Missed calls are not being recorded or friend thinking I turn off my VP to avoid thier calls etc and it quite annoying so I might just get a web cam which I use before the VP and send the VP back to SVR.
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