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I suggest that you send a letter to the Dept of Justice (information on how to do so is located on their ADA website). However, be prepared to receive a letter from them stating they were unable to pursue action on your complaint due to insufficient resources. The letter will likely suggest you contact local and state legal agencies for assistance or to retain your own private legal counsel.
Since it is clear that your sister's ADA rights were violated, you may want to consider retaining private legal counsel if you can find an experienced disability lawyer who is willing to take your case on a contingent basis. This will probably be the fastest and most effective way to resolve this issue.
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