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Now, what that form you found bashing the deaf, that is wrong. But it is also wrong to bash the relay oper. too. They are giving the deaf a service so the deaf can communinate with the hearing world. They need to be showing the respect that someone that wants to help them.
That also goes for the other end too. But as Relayoperator stated, they had times where they go home crieing, cause they had problems with the system and the deaf person just starts thinking that the relay is just giving them a hard time. If there is a problem with the software, just need to be patient with it. Also, going to their boss to tell lies is a little over board and really don't solve anything. Only thing that does, if a deaf pisses off too many relay oper. then they won't want to talk their calls. I have a friend that is also a VRS operator and her screen pops up and shows the name of who wants the call. She can click on passing it over to another operator or pick it. She told me she sends the ones she knows and just looking for trouble to the next operator. She only does that cause she don't want a deaf person just to give her a hard time for her doing her job and everything.
Both sides need to respect each other, and if the deaf is calling a business, that is a whole new can of worms right there. I have had to call up businesses to chew out that person for hanging up on my wife.
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