Quote:
Originally Posted by diehardbiker
One thing I hate about the operator, when start the call, The first question came out from the operator's mouth is... "Is there any specific person I can ask?" This is kinda of annoying because it makes it sounded like a "Person to person" calls. I know back then with telephone hey day, person to person calls is the most expensive of all calls. I think it is the user's responsible to let the operator know who they want to contact instead.
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I don't know why this is standard though I will take a guess and say that sometimes the called party assumes we're a telemarketer no matter how many times we explain relay unless they know that the caller is asking for them or who the caller is. In these cases its easier for us to keep that person from hanging up if we have that kind of information.
But you're right, it should be the caller's decision, this seems to be an adaptation made to suit the called party and not the caller, even if the relay service does do it because they think it will make the called party more likely to take the call...