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One thing I hate about the operator, when start the call, The first question came out from the operator's mouth is... "Is there any specific person I can ask?" This is kinda of annoying because it makes it sounded like a "Person to person" calls. I know back then with telephone hey day, person to person calls is the most expensive of all calls. I think it is the user's responsible to let the operator know who they want to contact instead.
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