Quote:
Originally Posted by guido
You obviously don't work for MCI. Which company are you with?
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Sorry to be evasive; I hold that information confidential for the security of my job.
But you are correct; I do not work for MCI.
Also, if you are referring to "How would you know anything about MCI's call processing, etc..."; they are all the same...trust me. Our software is quite similar. Only one difference - people at my relay service aren't stupid.
The only thing on calls legally recorded is the time the call was placed and the duration. The transcript is immediately disgarded as soon as the call closes. Or at least it should be. But it seems it's slipping through the cracks with some bad apple relay operators.
The transcript is in front of the relay operator as they are relaying. Whether in real time split screen or chat option or window through AOL, the whole entire conversation is there; therefore, they have access to click and paste...