Originally Posted by relayoperator

They have access by clicking and pasting call content. That is how they have the call transcripts. You select all of the call content (which is in text, obviously) and then you click copy and paste it into a document program and e-mail it or otherwise post it on the internet.

Your calls are being tracked believe it or not. That is how companies get paid. The time that you are on your calls is the time that is being accounted for and that is how relay companies make money. The government through taxes is paying the relay by the minutes that they connect your calls.