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Under the ADA law, the dogs don't need certification, nor wear an ID vest. However, having some type of paperwork and having the dog wear a vest removes a lots of hassle . . . for example, I was in the food store and the guy behind me let me know the other line was opening so we could get in the shorter line. If I did not have my dog wearing a vest, I would probably still be waiting in line :-)
The dogs should be clean - however, some dogs, such as labs, have naturally oily fur, and have more doggy "stink" than others. My Belgian Sheep Dog has less "stink" than most breeds.
If I drop my keys, Chance (the dog) picks them up and gives them back to me. Same with my wallet. But if I drop something else, he gives me a nose poke and then stares at the object.
I trained him myself. Yes, he behaves hisdogself better than most kids
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