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Originally Posted by Liebling:-)))
Of course deaf customer! Itīs her/him who cancelled appointment in last minute, not lawyer, doctors, etc. Lawyer, doctors, etc didnīt ask to cancel in last minute but deaf client.
Interpreter send the bill to deaf client, not lawyer, doctor, etc. because deaf client choose to cancel in last minute in first place. Donīt Agency made the rule for Interpreter and Deaf clients in your country?
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The ADA requires the
hearing client to hire the interpreters. That is, the school, the business, the doctor, etc., hires the interpreters, and they get the bill for the services.
If a Deaf client hires an interpreter for a non-ADA required situation (such as a personal reason), then the Deaf client would be responsible for the bill.
I think you and I are using the word "agency" with different meanings.
An "agency" in the U.S. means either a government office OR a private company. Interpreters work for private companies, OR government agencies (including public schools), OR themselves (freelance/private practice/self-employed), OR as sub-contractors. I work for a private company that has contracts with colleges, hospitals, government departments, etc.
Doctors, schools, businesses, etc., pay the interpreter company, and then the company pays the interpreters.
Weddings and funerals are handled in several different ways. Some interpreters will do the services for free as a gift to their friends. Some interpreting companies provide them as "community good will", free of charge. Some Deaf groups keep a "benevolence fund" that they all chip in for. Some churches provide the interpreters if the service is held at their church.
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Agency pay everything for us.
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Is that a government agency? Do they use tax money to pay the interpreters?
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Deaf Clients are responsible to cover the cost for loss including interpreter cost if they doesnīt attend ANY appointments where Interpreter are present.
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I don't know of any Deaf consumers who have been charged by the doctors, schools, businesses, etc. Interpreter fees are considered "the cost of doing business" as an overhead expense.
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Interpreter wait up to 30 minutes then leave and send the bill to deaf client...
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I'm so glad that I work for a private company. I'm not involved with billing or invoicing or collecting money. I don't need that stress!
