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Whats in a name
Get a copy of your State's statutes concerning Service Dogs/Assistance Dogs/Hearing Dogs, however they have it listed as well as a copy of the American with disabilities Act and keep them with you. Federal Law supercedes state law. Your civil rights have been violated. It is illegal to harrass a service dog user. Your dog does not have to be "certified" even if your state statutes says so. Again ADA trumps state statute. Here in Florida we have spent 3 years lobbying at the State Capitol until we were able to have the state statute changed to reflect the ADA. Some of the wording still doesn't match but we are getting there. We finally got some civic service announcements put on television regarding access issues. Good luck and keep fighting the good fight.
PS: For those in Florida the Statute is 413.08. Helps when it reflects ADA because most police departments are totally lost when it comes to federal law.
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