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They were ok.. just not understanding about that I guess.. maybe a bit uninformed? I didn't raise too big of a fuss though since I've learned to not be a big tv watcher unless I'm wearing headphones for obvious reasons.
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Severe/Profound HoH in right ear, Moderate HoH in left.
Has Otosclerosis and is actively avoiding the BAHA
Very happy with Rexton Insite Power BTE
Would rather be playing Soul Calibur V or WoW! 
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