Originally Posted by BleedingPurist
Marketing is not a legal agreement between the consumer and the seller.
No, but a company cannot legally advertise something the product doesn't live up to. I expect Cochlear's products to do what they say and show they do, and to date, they've surpassed my expectations. They market the N5 in water, they cover it, we've put it to use as intended -- as a tool enabling my daughter to access sound in her everyday activities, without limitations.
Perhaps, BP, your toddler behaves differently in the pool than mine, and yours remains submerged for more than 30 minutes.
I'm very familiar with how 1-6 year olds engage with the water
-- and the N5 is designed to withstand that behavior. I'm impressed by the Neptune, but as an adult, I'm sure you take it on a far different voyage than my 6 year old takes her N5. I'm not telling you that you should dive or do whatever it is you do underwater with an N5. I'm not telling anyone what to do. I'm telling the OP about our experience, which remains as I described, appropriate per Cochlear guidelines, although apparently "irresponsible" and "stupid" per yours. Nothing damaged, microphones are in tip-top shape and integrity is frequently monitored (aside from me needing to remember to change the cover more often, given our rough and tumble lifestyle).
I'm not certain why you feel the need to lay down your judgment on our lifestyle or approach to wearing CIs, but I do think that what the OP could use is a little less of your 'cutting down the competition to make a commission' and a little more exploration of what you yourself experience with your Neptune. I think that freedom to conduct everyday activities without limitations is an important consideration in the selection. It weighed heavily for us. Right up there with reliability and outcomes. We made our decision accordingly.