Originally Posted by CSign
LOL. I saw that thread. It's almost comical.
That was nice you followed up with an email expressing your appreciation. It will probably make them more inclined to meet the needs of their d/Deaf passengers.
They did send a reply and said they would pass on my appreciation and concerns to the appropriate people. I hope to fly Delta in August...if the prices aren't too bad (as I'm going to be making last minute bookings when my grandson decides to make his appearance). I'll have to remember to notice if an employee is pushing a wheelchair around looking for the deaf person who "requested" it.