When i opened the Verizon billing by mail and i noticed that they added "Need to know information" its CLOSED CAPTIONING!
If any one have a problem with FIOS TV CC:
Heres info from billing paper:
If you are having a concern with closed captioning on a program you are currently watching, you may contact Verizon at 1 888 553 806. via facsmile at 1 888 806 7026email
videoclosedcaption@verizon.com .
Of course i called and told them about closed caption issues.
YOMAN