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One person suggested me (I can't tell you who) that I have to remind the Vrs interpreter to tell the businesses who does not accept relays that they don't have to tell inform them that they are relay interpreter and they just have to say my name and give the info you need to give. They won't identity the interpreter so they will just think I am speaking to them but it is not. I am talking through interpreter and it worked to call the customer service. It finally successed but it was very awkward to talk interpreter while they have to speak through to the banker. Kinda difficult but not that bad. Tho, it might not that easy but It finally work to get it through the banker! Now I know the answers from customer care. You can do same thing that way I did but you don't have to if you feel not safe or don't want to get in trouble. I don't urge you to do that. Just remind you how i got through the bank policy. Am I doing right thing or what? I just tired of strict no relay policy. THat's how I get suggested by someone. It wasn't my idea at all. I hope I am not breaking rules. It was only one time once.
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Jeffrey Bechtel
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