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Video <-> Video/Audio <-> Audio
Video = you
Video/Audio = Caller Assistant relays captures ASL and translates it into spoken language. Then the hearing caller speaks back to the communication assistant, which then relays back into ASL.
Audio = hearing caller
Video/Audio acts as a middleman, so I don't think you can translate video ID into audio ID. It'll just be too complex for today's technology.
How are you going to translate video into audio beyond ASL, like the color of your eyes, skin color, etc. for identification? You can't, unless Wells Fargo has a videophone for deaf callers to contact them directly. With audio, only the voice can be identified (currently).
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