Back then in 1980's, I used to work for Bonanza BBQ pit as a busboy. What pissed me off that manager tell me to turn up my hearing aid so I can hear him call me. I told him it doesn't work that way cuz turning up the volume would absorbs lot of background noise and drowns out his voice when I hear it. I refused to turn it up. He left me alone. Gladly the restaurant went out of biz in next couple months.
No family member, friends, or bosses should ever tell you to turn up your hearing aid! They got to understand that the consequence of turning up volume making it worst. Not everyone can pick up person calling their name in midist of background noise.
With my CI, I can now tell the difference between background noise and person calling my name while I had my CI switch to Auto-Sensitivity. I had co worker calling my name by surprise and I turned around and he was just testing me if I can hear him. I told him I hear you!
BUT not to my co worker who had exact same CI like I have and I called him loud and clear "Paaat Paaat Paat!!" when he walked by my machine just few feet away, he kept walking like it never happen. I asked him if he heard me calling out his name when he walked by my machine. He said can't tell difference between background noise and his name called.
In fact it depends on individual with hearing loss. Some are lucky that they can turn up HA or CI to hear better while others don't.
Don't let anyone tell you to turn up volume on your HA or CI. Just decline!!
Catty