I will ask my guy about how service went with his pager when he had problems with his SIM card.
Brian, calling a TTY line does NOT excuse what happened with Shel90. That is so frustrating. I would be so pissed already if it were me. I am NOT a patient woman when it comes to shoddy telephone customer service. I just don't have the time.......
Sometimes it's actually easier to call with relay because some companies had TTY service but NO ONE at that helm. Either way works but.....customer service is paramount to a company's well being. I just don't bother with TTY numbers.
It is great that Tmobile has a special toll free number. Thanks for posting that.